Terms & Conditions

It is mutually agreed that the following terms and conditions form an integral part of this contract and that no variation or modification of this contract shall be effective unless accepted in writing by White Room Studio Pte Ltd ( also called “the Studio / the photographer / photographers “). By booking and paying White Room Studio Pte Ltd for your portrait session you agree to be bound by the terms and conditions set out below. The term “Studio” refers to all photographers and employees of White Room Studio Pte Ltd, and the business as an entity. The term “Client” refers to the client and all other individuals attending a photography session with any photographers of White Room Studio Pte Ltd.

Payment Terms: Deposit is payable at the time of booking and at such time as additional order is placed, the deposit shall be applied to reduce the total cost and the balance is due upon order placement.

Cancellation: The Studio understand the challenges and worries we all face in light of the covid situation in 2020. As such, in the event that the Shoot is cancelled, the reservation deposit shall be refunded. Paid packages can be transferred to another party. The Studio shall have the right to cancel the session at any time by refunding the deposit in full to the Client at any time before the session is conducted and shall have no further liability to the Client.

Lateness: The studio will accommodate where possible to extend the prescheduled session period if the Client arrives late for a shoot. However, in circumstances where the Studio is not able to extend the session period, the session will be conducted within the prescheduled time and may result in less photographs taken due to the late arrival of the Client.

Alteration: In the event that any additional shots are required or there is any alteration in the job description or creative brief for the Shoot or any editing required (besides basic touching up which may be provided at the discretion of the Studio) or other additional work is required to be done, additional charges may be payable. The Studio shall inform the Client of such additional charges and any impact on timelines and shall not be obliged to carry out these changes or additional work until written agreement is reached on the additional charges. The Client shall pay all quoted and agreed expenses and charges arising from any alteration of the original job description.

Exclusive Photographer: For sessions conducted in Studio, no photography of any sort will be allowed by Client or by anyone who arrived with the Client. In the unlikely event of inability of photographer to perform due to illness or conflict of scheduling, the Studio may substitute any photographer to take the photographs. In the event of such substitution, the Studio warrants that the photographer taking the photographs shall be a competent professional.

Rights for Personal Usage Only: All photographs taken remain the property of the Studio. The Client may reproduce photographs taken by the Studio for personal non-commercial use and for printing copies for families and friends and their own personal non-commercial use. Images may be used on personal web sites as long as a copyright notice appears near the images stating that they were taken by the Studio. Commercial and Corporate Clients will need to inform the studio for approval if photos are to be used for commercial purposes. The Client shall have no right to sell the photographs or submit them in a contest.

Copyright: The Studio may display and use the photographs taken for advertising, display, website and internet promotion, photographic contests, trade exhibitions, public display such as in malls, photography books, photography instructional books, store fronts, window displays, studio display, television advertising, magazine advertising and any other purpose thought proper by the Studio for the marketing of its business and services. The Client releases the Studio and its legal representatives and assigns from all claims and liability relating to said photographs, UNLESS the Client has made a request for privacy prior to the Shoot by writing, in which case the Studio may not use such photos of the Client for publicity, promotion or, presentation purposes. In the unlikely event where photographs of Client who has made a request for privacy are used for beforesaid public usage, the Studio is released from all claims and liability relating to said photographs.

Limit of Liability: The Studio warrants and declares that every effort will be made to provide high quality photographic services. If the Studio cannot perform the duty due to a fire or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to photographer’s illness, then the Studio shall return the deposit to the Client but shall have no further liability with respect to the Agreement. In the unlikely event of the Client’s photographs being lost, stolen or destroyed for reasons within or beyond the Studio’s control, this limitation on liability shall also apply In the event the Studio fails to perform for any other reason, a reshoot shall be arrange for the Client base on our earliest possible available date & time. Orders typically take 4 to 10 weeks for completion from date of order. In the unlikely event of delay in orders, the Studio shall not be liable for the delay and there will be no refunds due to the delay. The limit of liability shall not exceed the Fees stated in the contract. The limit of liability for a partial loss of digital images shall be a prorated amount of the images lost based on the percentage of total number of originals. The Studio shall not be liable for any loss, damage or personal injury suffered by the Client or any other person accompanying the Client during the Shoot.

Weather contingency: In cases of bad weather for a scheduled outdoor session, a studio session will be offered as an alternative, and no refund will be made for any difference in package rates.

Client’s Indemnity: The Client shall fully indemnify the Studio in the event of any loss or damage to the fixtures, fittings or any parts of the studio or any equipment, items, property of the Studio caused by the Client or any person accompanying the Client during the Shoot.

Inherent Qualities: Client is aware that color dyes in photographs and any other print media may fade or discolor over time due to the inherent qualities of dyes and conditions of the enviroment as well as DVD or USB media which may deteriorate due to delamination and oxidation, and Client releases the Studio from any liability for any claims whatsoever based upon the deterioration due to such inherent qualities.

Non-guarantee: Although every possible care will be taken to produce photographs of all important and special events during the Shoot, the Photographer cannot place an unconditional guarantee on the above. The Studio will not be held responsible for any ruined photographs due to the weather, the non-cooperation of any person during the Shoot or other cause beyond the Studio’s reasonable control.

Miscellany: This Terms and Conditions incorporates the entire understanding of all parties. Any modifications will be published and shared herein. Any waiver of a breach or default hereunder shall not be deemed a waiver of a subsequent breach or default of either the same provision or any other provision. All terms & conditions will be deemed to be accepted by and binding on the Client once the Shoot is carried out even if the Client fails to sign a Portrait Agreement prior to the Shoot. Any dispute or changes will have to be made with signed amendments prior to the commencement of the Shoot.